Medical Receptionist

Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This paid position offers an opportunity to work in a supportive environment within a busy medical practice, contributing to patient care and administrative efficiency.

Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage appointment scheduling and cancellations efficiently
• Answer phone calls promptly, directing enquiries appropriately
• Maintain accurate patient records and update information as needed
• Handle administrative tasks such as filing, data entry, and processing correspondence
• Assist with billing procedures and insurance documentation
• Ensure the reception area remains tidy and welcoming
• Support other administrative staff with various office duties as required

Qualifications

• Previous office experience is desirable, particularly within a healthcare setting
• Administrative experience is preferred to manage daily operations effectively
• Excellent organisational skills with attention to detail
• Strong communication skills, both written and verbal
• Ability to remain calm under pressure and handle sensitive information discreetly
• Proficiency in standard office software programmes (e.g., MS Office)
• A friendly, professional demeanour with a commitment to providing outstanding patient service

Job Type: Contract

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Experience:

• Medical receptionist: 2 years (Required)
• Hospital: 1 year (Required)
• Epic: 1 year (Required)

Work Location: In person