Medical Receptionist

Job Overview
We are seeking a highly organized and detail-oriented Medical Receptionist to join our healthcare team. Required is 1-2 years experience as a medical front desk receptionist The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires proficiency with EMR systems such as Allscripts or similar and appointment scheduling, ensuring smooth clinic operations. The Medical Receptionist will play a vital role in verifying insurance information, and administrative duties. There are no weekends or evening hours and we offer a half day on Fridays.

Responsibilities

• Greet patients warmly and professionally at the front desk, managing multi-line phone systems with excellent phone etiquette
• Schedule patient appointments using EMR systems such as Allscripts would be extremely valued.
• Verify insurance coverage and perform insurance verification procedures accurately
• Collect co- payments
• Manage patient check-in and check-out processes efficiently, including intake procedures and documentation review
• Handle prior authorization from insurance companies
• Ensure compliance with health information management standards and HIPAA privacy policies
• Support administrative functions including filing, data entry, and maintaining office supplies
• Collaborate with clinical staff to facilitate smooth clinic operations and patient flow

Experience

• Prior experience in a medical or dental office environment
• Proficiency with EMR/EHR systems such as Allscripts or similar platforms
• Strong knowledge of appointment scheduling
• Experience with insurance verification
• Excellent computer skills
• Demonstrated customer service skills with the ability to handle multi-line phone systems professionally
• Knowledge of HIPAA regulations and confidentiality standards within healthcare settings

This position offers an engaging work environment where organizational skills and healthcare knowledge are valued. The successful candidate will be instrumental in providing exceptional patient service while supporting the operational efficiency of our healthcare facility.

Pay: $16.00 - $18.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Paid time off

Work Location: In person