Medical Receptionist/Administrative Assistant

Job Overview:

We are seeking a pleasant organized Medical Receptionist to join our team for providing exceptional customer service and administrative support in a medical office. If you have excellent communication skills, and a passion for helping others, we encourage you to apply.

Job Responsibility:

- Greet and check-in patients in a friendly and professional manner

- Schedule appointments and maintain the office calendar using electronic medical record.

- Answer phone calls and respond to inquiries or direct calls to the appropriate department

- Collect patient information, verify insurance coverage, and update patient records

- Assist with medical scheduling and coordinate referrals to specialists or the ER

- Maintain cleanliness and organization of the front desk area

- Provide administrative support such as filing, faxing, and scanning documents

Skills:

- Experience in Medical Reception & customer service.

- Familiarity with phone system and ability to handle multiple incoming calls.

- Knowledge of medical terminology and procedures.

- Excellent communication skills, both verbal and written.

- Proficient in using office equipment and computer.

- Ability to multitask and prioritize tasks in a challenging environment.

- Exceptional customer service skills and compassionate approach.

We offer competitive compensation and benefits package.

Job Type: Full-time

Pay: $17.00 - $22.20 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Medical Specialty:

• Pediatrics

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• on the Job: 1 year (Required)
• Computer & Microsoft Office: 1 year (Required)

Ability to Commute:

• San Ramon, CA (Preferred)

Work Location: In person