Medical Receptionist/Administrative Assistant (Speak Spanish And English)

Job Summary
We are seeking a dynamic and bilingual Medical Receptionist/Administrative Assistant who is fluent in both Spanish and English to join our healthcare team. This energetic professional will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. Your role will be vital in ensuring smooth clinic operations, accurate documentation, and effective communication between patients and healthcare providers. If you thrive in a fast-paced environment, possess strong organizational skills, and have a passion for helping others, this opportunity is perfect for you!

Duties

• Greet patients warmly in both Spanish and English, ensuring a positive first impression
• Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage and perform insurance verification to facilitate smooth billing processes
• Manage multi-line phone systems with professional phone etiquette, directing calls appropriately
• Maintain accurate medical records, including documentation review and filing of patient information
• Assist with medical billing and collection processes, including CPT coding, ICD-10/ICD-9 coding, and Medicare claims
• Support front desk operations by handling patient intake, medical scheduling, and office management tasks
• Ensure compliance with HIPAA regulations by safeguarding patient confidentiality and health information management
• Use computer skills to update patient data in various EMR systems like eClinicalWorks or Dentrix
• Perform clerical duties such as data entry (10 key typing), filing, and managing medical records efficiently

Experience

• Prior clinic or medical office experience is highly preferred, especially within dental or healthcare settings
• Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, Dentrix or similar platforms
• Experience with medical coding including CPT, ICD-10/ICD-9 coding for accurate documentation and billing purposes
• Knowledge of medical terminology across general healthcare or dental terminology is essential
• Familiarity with insurance verification processes and Medicare billing procedures
• Strong customer service skills with the ability to communicate effectively in both Spanish and English
• Office management experience including scheduling, filing, and handling multi-line phone systems

Join our team to make a meaningful difference in patients’ lives while advancing your career in a vibrant healthcare environment! We value energetic professionals who are committed to delivering excellent service through detailed administrative support. Your bilingual skills will help us serve our diverse community better!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 20 – 40 per week

People with a criminal record are encouraged to apply

Work Location: In person