Medical Receptionist/Front Desk

About us

The Medical Front Office Staff is responsible for managing patient flow and scheduling needs of a multi-physician podiatric clinic. You will be the first point of contact that patients have with the clinic; therefore, it is imperative to provide excellent customer service to our patients.

PAY: $18-$20 per hour depending on experience

DUTIES AND RESPONSIBILITIES:

• Greet patients, vendors and other visitors to our clinic
• Answer patient questions and provide assistance and directions when necessary
• Field all incoming phone calls
• Respond to emails and patient portal queries in a timely manner
• Utilize our medical office software to schedule new and follow-up appointments for our patients
• Register new patients and update necessary records
• Distribute forms and paperwork to patients and then check them to ensure that required fields are completed appropriately
• Collect patient payments in office
• Comply with all relevant practice procedures, HIPAA regulations and protocols, and maintain confidentiality at all times with particular reference to patient records
• Ensure that the waiting room environment remains clean and welcoming
• Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner
• Dispense OTC items as prescribed by the doctors
• Perform opening and closing tasks; presence may be required before and/or after clinic hours of operation
• Specific duties are not limited to the aforementioned
• Full time position – approximately 40 hours per week; Monday through Friday

REQUIREMENTS AND QUALIFICATIONS:

• High school diploma or equivalent
• Experience working as an administrative assistant or in a relevant role preferred
• Able to multi-task and be in a distracting fast-paced environment
• Friendly and compassionate disposition
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Able to work independently and as part of a team - willing to pitch in and help
• Proficient in typical office-based computer hardware and software; able to type efficiently
• Willingness to become proficient in the clinic’s electronic health records (EHR) system

Job Type: Full-time

Pay: $18 - $20 per hour

Benefits:

• Health Insurance
• 401K Match
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Paid training
• Retirement plan

Medical Specialty:

• Podiatry

Schedule:

• Monday to Friday

Ability to Commute:

• Missoula, MT 59808 (Required)

Ability to Relocate:

• Missoula, MT 59808: Relocate before starting work (Required)

Work Location: In person