Medical Secretary/Receptionist

Ivyville Medical Centre is seeking a reliable and organised Medical Secretary to join our busy GP Practice. This role involves providing administrative and secretarial support to the clinical team while ensuring the smooth day-to-day operation of the practice.

The successful candidate will be responsible for managing patient communications, maintaining accurate records, and supporting the delivery of a professional and patient-centred service.

This is a part-time role for three days per week (24 hours total). Outside of scheduled working days, the successful candidate will be expected to provide cover for their co-secretary during periods of annual leave.

Key Responsibilities

Administrative Duties

• Provide efficient day-to-day administrative support within the medical practice
• Manage appointment scheduling and patient enquiries
• Prepare and process medical correspondence, reports, and referrals
• Maintain accurate and confidential patient records
• Ensure documentation is organised and easily retrievable
• Use practice management systems to maintain records and communication

Patient and Customer Service

• Provide a welcoming and professional service to patients both in person and over the phone
• Ensure patient queries are handled efficiently and respectfully
• Maintain confidentiality and professionalism at all times

Practice Support

• Assist clinicians with administrative tasks relating to patient care
• Ensure smooth communication between clinicians, patients, and external services
• Support the organisation of documentation and general practice administration

Requirements

• Previous experience in a medical or healthcare administrative role is desirable
• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• High level of attention to detail and confidentiality
• Strong computer skills
• Ability to work independently and as part of a team

Additional Information

The role requires flexibility to provide cover for a co-secretary during annual leave periods outside of the regular scheduled working days.

Job Type: Part-time

Pay: €15.00-€17.00 per hour

Expected hours: 24 per week

Work Location: In person