Ndis Coordinator (Part Time)

Position: Part-Time Coordinator & Business Development Officer

Company: Smiling People (NDIS Registered Provider)
Location: Perth, WA (with some travel to surrounding areas if required)
Employment Type: Part-Time (Flexible Hours)

About Us

Smiling People is a growing NDIS-registered provider committed to empowering individuals through quality support services. We focus on independence, choice, and dignity while delivering personalised care across Perth and surrounding regions.

About the Role

We are looking for a motivated and organised individual who can manage day-to-day coordination tasks while also driving business growth and client engagement.

This is a dual-role position combining operations + business development, ideal for someone who enjoys both administration and building relationships.

Key Responsibilities of Coordination (Operations)

• Manage staff rosters and scheduling (e.g., Shift Care)
• Coordinate support services and ensure smooth service delivery
• Maintain client records, onboarding documents, and compliance files
• Communicate with support workers and ensure shift confirmations
• Monitor service quality and collect client feedback
• Assist with incident reporting and general NDIS compliance tasks

Business Development

• Build relationships with support coordinators, plan managers, and LACs
• Identify and convert new client opportunities
• Promote services through community engagement and networking
• Manage platforms such as Clickability, social media, and referrals
• Represent Smiling People at events, meetings, and community activities

Requirements

• Experience in NDIS, disability, or community services (preferred)
• Strong communication and relationship-building skills
• Good organisational and time management abilities
• Basic knowledge of NDIS systems and compliance (desirable)
• Ability to work independently and take initiative
• Valid driver’s licence and willingness to travel locally

What We Offer

• Flexible working hours
• Opportunity to grow with a fast-growing NDIS provider
• Supportive and collaborative work environment
• Potential for increased hours and career progression

“Candidates with existing industry connections (support coordinators, plan managers) will be highly regarded.”

Job Types: Part-time, Permanent

Work Location: In person