Night Auditor - Hotel
Posted on April 10, 2026 by Quality Inn and Suites
- Royal Leamington Spa, Canada
- N/A
- parttime, fulltime
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 24 to 44 hours per week
- Education:
- Expérience:
Education
- No degree, certificate or diploma
Work setting
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
- Relocation costs not covered by employer
- Willing to relocate
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
Security and safety
- Credit check
- Criminal record check
Transportation/travel information
- Own transportation
- Own vehicle
- Valid driver's licence
- Travel expenses not paid by employer
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you live near the job location?
Employment terms options
- Early morning
Experience
- 1 year to less than 2 years
Employment terms options
- Night
- On call
- Weekend
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Gratuities
- Group insurance benefits
Other benefits
- Free parking available
- On-site amenities
- Other benefits
Advertised until:
May 10, 2026
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