Night Auditor (Part Time)

Full Job Description

Description:

Holiday Inn Express & Suites Charlotte -Southwest is looking for a Part Time Night Auditor to join our team!!

Role expectations:

• Run audit reports and journals from all credit card and computer systems.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
• Make corrections and adjustments and handle any computer issues that may arise.
• Review and correct discrepancies in the Front Desk System.
• Attend required Hotel meetings.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Managing front desk activity and handling guest check-ins and check-outs
• Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
• Handling customer requests and complaints and directing other employees or departments accordingly..
• Managing and updating all official documentation pertaining to the role
• Ensuring that all end-of-day activities have been successfully executed by employees in all departments
• Answering calls and queries related to potential booking

Requirements:

Job Requirements

• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Other duties may be assigned by the immediate supervisor or General Manager.

Additional responsibilities specific to you are:

• Opera operating system experience required.
• Effectively communicate with guests and associates.
• At least one year of relevant experience preferred.
• NO PHONE CALLS PLEASE

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Work Location: In person