Night Porter - The Glasshouse Hotel

WE ARE HIRING FOR A NIGHT PORTER AT THE GLASSHOUSE HOTEL!

We're seeking a reliable and attentive Night Porter to join our team. In this role, you'll be responsible for supporting the smooth running of the hotel during night-time hours, maintaining security, assisting guests with late check-ins or requests, and upholding the highest standards of cleanliness and service. If you're someone with a strong sense of responsibility and a calm, professional presence, we'd love to hear from you.

About Us

Join our 4-star, family-owned hotel in central Sligo, renowned for its excellence in customer service and warm, welcoming guest experience. Located along the beautiful Garavogue river, our 116 beautifully designed bedrooms and a dedicated team of 130 staff, we take pride in creating a friendly and memorable stay for every guest.

The Role

• Ensuring all check-in & check-outs are completed efficiently
• Excellent customer care is given to all guests
• All queries are dealt with in a timely manner
• Cleaning of public areas & ensuring hotel is ready for the following days business
• Helping in the bar, doing room-service pizzas & drinks, setting up breakfast & assisting with breakfast service & early breakfasts
• Setting up of Conference rooms
• Running night audit
• Printing & checking reports
• Preparing of Invoices for guest departures

How will you stand out from the crowd?

• Proven customer care skills
• Excellent command of the English language both written and oral is essential as telephone work is required
• Able to work well under pressure
• Excellent interpersonal and communication skills and the ability to work well with co-workers and the public
• Knowledge of Hotsoft or equivalent Front Office system is desirable

Benefits

• Free cark parking
• Staff meals are provided
• Access to Employee Assistant Service