Nurse Manager

Compensation Range: $90,000 - $95,000 annually commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Nurse Manager is a licensed professional nurse responsible for the coordination of nursing services to patients enrolled in Health Services. The NM facilitates quality services by providing primary care to patients, including assessment, treatment, care planning and nursing care evaluation. Other responsibilities include but are not limited to staff training, participation in performance evaluations, medical and supply inventory management, patient panel management/clinic patient flow; also provides back up support to the primary care and mental health care teams as needed.

Responsibilities:

• Facilitates health center huddles
• Day to day health center clinical flow and operations
• Nursing triaging and assessment
• Participates in the training of members of the patient care team
• Evaluates performance of the Medical Assistant and Registered Nurse
• Ensures nursing practices of the care team as well as own practices are in accordance with nursing standards, local, state and federal guidelines and organizational policy.
• Ensures compliance with all infection control, safety and confidentiality guidelines (OSHA, CLIA, HIPAA, etc.)
• Manages the patient’s Plan of Care by supporting patient transition through continuity of care (i.e., hospital to home through outreach, assessment and referrals).
• Assists in the timeliness of doctor follow up.
• Reviews work to be completed, develops a plan based upon patient population need, skill levels of other nursing care team members and PSI protocols, policies and procedures.
• Serves as clinic liaison to pharmacy and laboratory vendors.
• Interfaces with physicians and all staff members as it relate to the patient care team; provides backup support to care team as appropriate.
• Coordinates phone calls from patients regarding their questions and refers to appropriate resource, i.e., physician, case management.
• Provides patient education by supporting and teaching patients about self-care management goals/activities.
• Coordinates medication administration and reconciliation for co-located mental health clinic.
• Calls patients at physician’s request to assure compliance with treatment plan and/or response to treatment prescribed.
• Follows up on abnormal laboratory results requiring patient action and possibly re-measurement; this includes but not limited to altering medication dosage as per physician’s order and/or accepted protocols and dietary changes, etc.
• Coordinates requests for medication refills according to Housing Works procedure and protocols.
• Coordinates outpatient work-up and or treatment plans when patient situation requires it (i.e. further clinical testing, x-rays, and facilitates communication between physicians and health care providers).
• Provides direct care for patients including vital signs, blood pressure monitoring and medication administration. Monitors patients during a medical emergency situation, while waiting for 911 assistance and transport to Emergency Department.
• Utilizes EMR to document all patient care, medication administration, - accurately and timely - in compliance with PSI policies and procedures.
• Promotes patient education through assessment; develops strategies to maintain high levels of wellness for at-risk populations.
• Maintains licensure and certification as required and is responsible for own professional development through periodic attendance at ongoing educational events.
• Participates in program evaluation and quality improvement activities.
• Supports implementation of programs and procedures developed at an organizational level.
• Understands and supports practice of other team members and refers patients appropriately.
• Assist with compliance with FQHC standards and regulations where applicable
• Performs other duties as requested by the supervisor.