Office Administrator

Join the Postcard Perfect Ltd. Team! Our company has been an industry leader in lawn care for over twenty five years offering garden maintenance, irrigation, softscaping, hardscaping, carpentry and snow removal services. If you are an experienced customer service representative this is a great opportunity for you to start or grow your career in a dynamic environment.

What You’ll Do as an Office Administrator:

• Process contracts and create/send proposals to new clients
• Be the first point of contact
• Build rapport with year long customers
• Monitor incoming emails and answer or forward as required
• Answer customer questions and/or transfer calls to the appropriate staff member
• Greet and assist visitors
• Receive payments by mail, phone, and walk-in customers
• Schedule work as requested
• Update and maintain the customer database within our CRM
• Produce various Excel reports – both standard and special data requests from management
• Process invoices on a weekly and sometimes daily basis
• Be in contact with crews

Office Administrator Requirements:

• Post secondary degree or diploma
• Minimum of two years experience as an office administrator in a dynamic environment
• Professional self-starter, independent thinker, who is well organized, detail oriented and able to multitask at a fast pace
• Strong prioritization skills and flexibility to be able to manage competing or changing deadlines
• Excellent written and verbal communication skills
• Expert in Microsoft Office Suite and experience using Excel to gather data, compile information, and prepare reports
• Excellent research skills
• Excellent customer service skills
• Ability to exercise sound judgment
• Ability to ensure a high level of service and quality is maintained
• Flexibility to work some evenings and weekends during our peak seasons

What We Offer:

We are a group of talented people who care about each other and believe deeply in what we do. We’re diverse, passionate, hardworking and fun. If you have a thirst for personal growth and a dynamic personality, this is the job for you! All full time staff have the opportunity to join our group benefits plan as well as our RRSP matching program. We also have coffee available at all times in the office.

** Only applications will a cover letter will be considered
** Applicant must have reliable transportation to and from work as the office is not on a bus route

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• RRSP match

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 2 years (preferred)

Work Location: In person