Office Administrator

Office Administrator
Location: Abbotsford, BC
Salary: $23.00–$26.00/hour
Full-Time | Permanent

Are you self-motivated, highly organized, and excited about taking on a supportive yet challenging role? Do you thrive in a fast-paced environment where every day brings something new?

Join Knowledge HVAC & Refrigeration Ltd, a trusted and growing name in the HVAC and refrigeration industry. We pride ourselves on excellence, teamwork, and creating a positive workplace for our employees.

We are looking for a reliable Office Administrator who wants to grow their career in administration while supporting our field technicians and office operations.

What You’ll Do

As a key part of our administrative team, you will handle a variety of behind-the-scenes tasks that keep our operations running smoothly:

• Data entry and accounting support (Accounts Payable, Accounts Receivable, invoicing, bank reconciliation etc)
• Maintaining and updating reports (labor hours, vehicle tracking, invoicing)
• Assisting with contracts, quotes, and customer correspondence
• Answering phones, greeting customers, and managing office communications
• Organizing and maintaining electronic and physical filing systems
• Updating and managing customer, and employee information
• Supporting scheduling and dispatching of field staff
• Ordering and managing office supplies
• Handling incoming and outgoing mail
• Keep a track of the company's obligation. ( eg. WorkSafeBC, Technical Safety compliance)
• Organize employees hours for payroll
• General office upkeep and administrative duties as needed

What We’re Looking For

• Previous office administration experience
• Strong skills in MS Office (Word, Excel, Outlook); experience with QuickBooks is an asset
• Excellent verbal and written communication skills
• Detail-oriented, organized, and able to manage multiple priorities
• Reliable, punctual, and a team player with a positive attitude
• Comfortable working under pressure in a busy environment
• Ability to maintain confidentiality and handle sensitive information
• Strong problem-solving skills and willingness to learn

Preferred Qualifications

• Post-secondary education in Business Administration or related field (asset)
• Experience in a service-based or HVAC/refrigeration company (asset)
• Familiarity with scheduling, dispatching, or customer service roles

Why Join Us?

• Competitive pay based on experience
• Opportunity to grow with a rapidly expanding HVAC company
• Supportive team environment with room for advancement
• A workplace that values professionalism, integrity, and teamwork

Requirements

• Proficiency in English is required; bilingual skills in other languages are a plus.
• 3+ years of admin experience, preferably in a small to mid-sized company.
• Strong communication skills with the ability to engage effectively with diverse customers.
• Excellent phone etiquette and interpersonal skills.
• Ability to handle multiple tasks simultaneously while maintaining accuracy.
• Familiarity with data entry systems and basic computer applications.
• A positive attitude and willingness to learn in a fast-paced environment.
• Experience working in HVAC or similar industry is preferred.

Join us as we strive to provide outstanding service and support to our valued customers!

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Application question(s):

• Expected Salary

Education:

• Secondary School (preferred)

Experience:

• QuickBooks: 3 years (preferred)

Location:

• Abbotsford, BC V2T 6W3 (preferred)

Work Location: In person