Office Assistant
Posted on Sept. 15, 2025 by Trip.com group
- New Amsterdam, Netherlands
- N/A
- nan
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We are seeking an organized and proactive Office Assistant to become the operational hub of our Amsterdam office and provide support across our European offices, reporting into the Europe Office Ops Manager. In this pivotal role, you will provide essential administrative and logistical support to ensure our offices run seamlessly and efficiently. The ideal candidate is a resourceful problem-solver with a hospitality mindset, dedicated to creating a positive and productive work environment for all team members.
In this Role, you’ll get to:
- Collaborating closely with the Europe Office Ops Manager (London based), European offices and liaising with Travix Team members (whom we share the office at present with).
- Provide comprehensive administrative support, including processing invoices, supplier research, report compilation, and mail distribution.
- Manage all office inventory, from sourcing and ordering snacks and stationery to receiving deliveries.
- Maintain a tidy, organized, and presentable office environment for all staff and visitors.
- Act as the primary contact for vendors, building management, and shared office tenants.
- Collaborate with IT and facilities teams to ensure a safe, secure, and functional workplace.
- Greet and register visitors, manage access security, and provide exceptional hospitality.
- Support internal events, meetings, and office celebrations from planning to execution.
- Assist with onboarding new hires, desk moves, and providing ad-hoc support to team members and VIPs.
What you'll Need to Succeed
- Proven experience in an office administration, assistant, or coordinator role.
- Exceptional organizational and multitasking skills with a keen eye for detail.
- Superb verbal and written communication skills in English [and add other languages if required].
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
- A proactive, "can-do" attitude with the ability to work independently and anticipate needs before they arise.
- Strong customer-service orientation and a professional demeanour.
Highly Desirable: - A background in hospitality is a significant plus.
- Ability to prioritize tasks effectively and manage time in a dynamic environment.
- Resourceful problem-solving skills and a calm under pressure.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
Advertised until:
Oct. 15, 2025
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