Office Assistant Opt. Ty
Posted on Nov. 3, 2025 by State of Illinois
- Springfield, United States of America
- $3802.0 - $4880.0
- Full Time
We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome
Reasonable Accommodation Statement
The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application.
Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.
Sponsorship for Employment
The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.
Disclosure of Salary Information
In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.
Job Requisition ID: 51048
Closing Date: 11/17/2025; 11:59pm
Agency: Department of Revenue
Class Title: OFFICE ASSISTANT - 30010
Skill Option: Keyboarding
Bilingual Option: None
Salary: $3,802-$4,880/monthly (Anticipated Salary for Non-State $3,802)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
Closing Date: 11/17/2025; 11:59pm
Agency: Department of Revenue
Class Title: OFFICE ASSISTANT - 30010
Skill Option: Keyboarding
Bilingual Option: None
Salary: $3,802-$4,880/monthly (Anticipated Salary for Non-State $3,802)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Office Assistant, Opt 2 (keyboarding) for our Research & Analysis Section in Springfield, Illinois. This position is responsible for processing incoming and outgoing mail for the section, preparing payment vouchers using our tax software, and maintaining inventory and production records. If you are organized, detail-oriented, and comfortable working with computers and scanning documents, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).
Essential Functions
- Under direct supervision, processes incoming and outgoing mail within the Research and Analysis Section.
- Using GenTax’s Bulk Voucher application, creates payment vouchers for remittance received without a processable tax return.
- Creates an adding machine tape to ensure that the multiple remittances and/or multiple documents received are in balance.
- Creates and maintains automated and manual inventory and production reports.
- Keyboards a variety of difficult material including records, reports, correspondence, and other documents requiring an understanding of terminology which includes both commonly used and specialized words which can be readily checked in available references or are typically previously encountered.
- Provide assistance and guidance to temporary and loaned-in clerical staff responsible for extracting, examining, sorting, routing of a variety of tax returns, monies, and miscellaneous items.
- Receives information from Revenue Tax Specialists for letters needed for taxpayer communications.
- As assigned, assists other work areas within the Program Area on a limited basis to supplement temporary worker needs due to production backlogs to meet priority deadlines or as the result of implementation of new legislation or programs.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of high school.
- Requires one year of related office experience.
- Requires ability to keyboard accurately at 35 word per minute.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- Requires the ability to push/pull a cart with materials for delivery to work areas within the building.
- Requires ability to lift and carry work above shoulder level to place on or remove from shelves.
- This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
- Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency Statement
The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.
IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.
Work Hours: 8:00am-4:30pm, Monday-Friday
Work Location: IL Department of Revenue
Account Processing Administration/Returns & Deposit Operations/Document Control & Deposit/Research & Analysis
101 W Jefferson St, Springfield, Illinois, 62702
Agency Contact:
REV.PostingQuestions@Illinois.gov
Illinois Department of Revenue - Human Resources
Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702
PHONE- 217-782-7064
Posting Group: Office & Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Tracking #37519
Nearest Major Market: Springfield
Advertised until:
Dec. 3, 2025
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