Office Manager

The Well Being, Counseling and Fitness Center, is a truly one-of-a-kind counseling practice located in Grand Rapids, Michigan. We combine traditional outpatient counseling practice and exercise. We have a well-qualified staff of counselors, fitness trainers and our own onsite fitness center.

Job description:

We are seeking an office manager who shares our vision.

The ideal candidate is organized, professional, and has strong communication skills. This position plays a key role in managing daily operations, supporting staff, and ensuring an exceptional client experience.

• Manage billing, collections, insurance verification, and financial reporting.
• Resolve client billing concerns in a professional and timely manner.
• Maintaining client profiles
• Professional phone etiquette with effective inquiry follow-up
• Efficient intake scheduling
• Basic QuickBooks online bookkeeping skills
• EAP account management
• Manage aging accounts and collections

Qualifications:

• Experience with insurance billing, posting and follow-up required
• Prior experience in a healthcare/mental health office setting preferred
• Strong organizational, and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Proficiency with Google Docs
• Professional, dependable, and team oriented
• Diligent record-keeping practices
• Credentialing experience a plus
• Simple Practice software experience a plus
• Prior experience as an office manager or practice manager a plus

Initially, the position will require somewhere around 15-20 hours per week. As we continue to grow, the hours needed for the Office Manager position will continue to grow as well.

If you are interested in applying for this position, please send a resume to Brendan Kelly at brendan@grwellbeing.com. We hope to hear from you!

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Ability to Commute:

• Grand Rapids, MI 49504 (Preferred)

Work Location: Hybrid remote in Grand Rapids, MI 49504