Office Manager/ Client Support Administrator

Office Manager/ Client Support Administrator

Are you organized, personable, and enjoy helping deliver a premium client experience?

Lighthouse Outdoor Lighting of Denver, an award winning outdoor lighting company, is looking for a Client Support Administrator to join our growing team. We specialize in designing high-end exterior landscape, architectural lighting, and holiday lighting transforming homes and businesses throughout the Denver area.

This is a full-time, year-round office position supporting our design and installation teams while serving as a key point of contact for our valued clients.

Job Summary

The Client Support Administrator plays a critical role in ensuring smooth daily operations and an exceptional customer experience. This position is responsible for client communication, scheduling coordination, and administrative support across sales, service, and installation departments. The ideal candidate is detail-oriented, professional, and thrives in a collaborative environment.

Key Responsibilities

Serve as the primary point of contact for incoming calls from clients, prospects, vendors, and partners

Support lead intake, qualify and guide clients through our sales and service process

Coordinate schedules for designers and installation crews

Provide administrative support related to customer service, accounting, and daily office operations

Maintain and update CRM and contact management systems

Manage client communications, mailings, and follow-ups

Maintain calendars, appointments, and internal events

Social media management, posting and writing copy

Marketing planning and deployment

Partner cold calls/appt setting

Prepare, update, and manage reports related to sales, calls, and customer engagement

Inventory management

Skills & Attributes

Strong organizational skills with the ability to manage multiple priorities

Excellent verbal and written communication skills - your smile must show through the phone!

Professional, friendly demeanor with a customer-first mindset

Experience with CRM systems preferred (Jobber, Hubspot, Quickbooks)

Proficiency in google suite

Strong problem-solving skills and attention to detail

Reliable, systematic, and process-oriented

Education & Experience

High school diploma or GED required

Prior office or administrative experience preferred

Experience with Jobber, Hubspot, Quickbooks or related software

Why Lighthouse Outdoor Lighting of Denver?

Stable, full-time, year-round position

Supportive, team-oriented work environment

Opportunity to be part of a premium, design-focused service company - we work on some of the most amazing properties in the front range!

Make a visible impact by helping create beautiful outdoor spaces for our clients

Job Types: Full-time, Part-time

Pay: $24.00 - $28.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Centennial, CO 80112