Operations Analyst, Ist Mainframe

The Operations Analyst, IST (integrated System Test) Mainframe is responsible for assisting application development areas and testers in conducting testing and quality assurance in the Integration & System Testing environment. The IST environment is built to closely reflect the Production systems in order to provide the developers with a robust and solid environment to conduct testing. The role is also to ensure proper procedures are in place and followed to maintain the integrity of these environments.

May require overtime on weekdays or weekends (with overtime pay or time off in lieu).

What will you do?

• Assists developers with their test cycles and in applying their Change Records in a timely fashion

• Runs, monitors and resolves issues in the daily batch schedule according to pre-determined requirements

• Assists developers in setting up applications in the testing environments by reviewing test requirements and building necessary ZEKE flows

• Builds automation processes required to ensure availability of the IST environments

• Provides support for problem calls during scheduled business hours

• Conduct review of test results with applications to ensure goals are achieved and necessary refreshes applied

• Demonstrate the ability to work with Service Providers, clients, and support staff effectively at a technical level.

• Develop & maintain the skills to adapt and adjust to the many changes in technology as they are related to the zOS platform

What do you need to succeed?

• Solid knowledge of JCL, TSO, ISPF, Zeke, Beta91, HSDS, WAS, JES2 AOC, OMVS

• Willing to work a 1pm to 9pm shift on a rotational basis to run, monitor and resolve issues in the daily batch schedule according to pre-determined requirements

• Solid knowledge of RBC systems, network and applications

• Knowledge of IMS, CICS DB2

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

#LI-POST
#TECHPJ

Job Skills

Application Testing, Computer Literacy, Customer Service, Decision Making, Documentations, Group Problem Solving, Hardware Infrastructure, Interactive System Productivity Facility (ISPF), Interpersonal Relationships, IT Systems Management, JES2, Job Control, Job Control Language (JCL), Job Scheduling Software, Mainframe Computers, Production Support, Service Request Management

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO Toronto Canada 37.5 Full time TECHNOLOGY AND OPERATIONS Regular Salaried 2025-12-01 2026-02-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.