Operations Coordinator

Location: Swords, Co Dublin
Type: Full-Time | Monday–Friday | 9:00am–5:00pm
Salary: €30,000–€34,000 per annum (dependent on experience)

We are a busy and well-established training organisation seeking an Operations Coordinator to deliver our training operations and ensure seamless coordination. This is a key operational role where your decisions, organisation, and initiative will directly impact our clients and internal processes.

Key Responsibilities

• Lead end-to-end coordination of training bookings from enquiry through completion
• Schedule trainers, manage course logistics, and optimise resources
• Promote and recommend relevant services and products to clients, suggesting additional solutions to enhance their experience and drive business growth
• Prepare and issue joining instructions and course materials with accuracy
• Ensure training rooms, equipment, and hospitality meet high professional standards
• Maintain stock, equipment, and store room organisation efficiently
• Manage shared inboxes, respond to client queries promptly, and resolve issues proactively
• Monitor and report on operational metrics using Microsoft 365 and internal systems
• Identify opportunities to improve operational processes and implement solutions
• Support compliance, quality assurance, and reporting activities

Essential Requirements

• Minimum 2 years’ experience in operations, coordination, or administrative role
• Strong Microsoft 365 proficiency (Outlook, Teams, Word, Excel, SharePoint)
• Excellent organisational, prioritisation, and time-management abilities
• High attention to detail and accuracy
• Strong professional communication skills
• Ability to manage multiple competing priorities independently
• Experience in a SME environment where adaptability and initiative are essential

Desirable

• Experience within training, education, professional services, or hospitality operations
• Event or course coordination experience
• Stock, resource, or CRM systems management experience
• Experience implementing process improvements

What We Offer

• Competitive salary package €30,000–€34,000
• Health Insurance
• Full-time, stable position with clear responsibility
• Opportunity to lead operational processes and contribute to business development
• Free onsite parking
• Collaborative team environment with autonomy and ownership
• A varied role where your problem-solving and organisational skills make a tangible impact

If you enjoy taking ownership, optimising processes, and ensuring operations run smoothly, this is the role where your impact will be visible and valued.

Job Type: Full-time

Pay: €30,000.00-€34,000.00 per year

Benefits:

• Bike to work scheme
• Employee assistance program
• On-site parking
• Private medical insurance
• Sick pay

Application question(s):

• Do you have previous experience in an SME?
• Do you have previous experience in an education/training setting?

Education:

• Leaving Certificate (preferred)

Experience:

• Approporiate: 2 years (required)

Licence/Certification:

• Full Driving Licence (required)

Work Location: In person