Operations Coordinator Property Management

The Operations Coordinator plays a critical role in ensuring smooth day-to-day execution across leasing, maintenance, turns, and vendor operations. This position serves as the central point of coordination between Property Managers, Maintenance, Accounting, and external vendors—ensuring tasks move forward on time, standards are met, and exceptions are surfaced early. This role supports scale and operational efficiency as the portfolio grows.

Primary Objectives

• Serve as the hub between maintenance, vendors, property managers, and leadership

Core Responsibilities (Initial Scope)

Maintenance & Field Coordination

• Route incoming work orders to internal technicians or external vendors

Clarification: This role coordinates and tracks work; it does not directly manage technicians unless later expanded.

Vendor & Contractor Coordination

• Create and maintain list of approved and preferred vendors by market

Communication & Issue Escalation

• Act as first point of contact for operational coordination issues

Systems, Documentation & Reporting

• Maintain accurate records in property management software

Process Support & Improvement

• Help document SOPs for maintenance, vendors, and operations

Qualifications & Skills