Operations Manager

About The Role

Bidvest Noonan is seeking an experienced, customer-focused Operations Manager to support our retail division. This role oversees Cleaning, Security, and Ancillary services across multiple client sites in the Republic of Ireland, ensuring high‑quality service delivery and contract compliance.

Key Responsibilities of the Operations Manager:

• Lead, manage, and develop onsite Cleaning and Security teams.
• Ensure all services meet agreed SLAs, KPIs, and compliance standards.
• Build strong client relationships and act as point of escalation.
• Monitor contract performance, labour costs, and financial targets.
• Provide weekly reporting to Senior Management.
• Support contract mobilisations and continuous service improvements.
• Ensure staff recruitment, vetting, licensing, and training meet company and legislative standards.
• Promote a positive, high‑performance culture across all teams.

Key Requirements of the Operations Manager:

• Strong communication, problem‑solving ability and client‑management skills.
• Proficient IT and report‑writing skills.
• Ability to work independently and as part of a team.
• Previous operations management experience.
• Full clean driver’s licence.
• Fluent English.
• Current PSA licence or willingness to obtain.
• For Non‑EEA candidates: valid visa allowing full‑time work in Ireland.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.