Operations Manager (Mba)

Operations Manager

Role Summary

We are currently seeking a capable and performance-driven Operations Manager to oversee and strengthen daily operational activities. The successful candidate will be responsible for ensuring smooth execution of business processes, driving operational efficiency, and leading teams toward achieving company targets. Experience in handling Philippine visa processing operations is considered a strong advantage.

Primary Functions

• Supervise daily operational processes and ensure tasks are completed efficiently and accurately
• Develop and implement operational improvements, policies, and workflow systems
• Prepare and assess operational performance reports to support management decision-making
• Identify process gaps and introduce practical solutions to improve service delivery
• Manage, guide, and evaluate the performance of operations personnel
• Work collaboratively with other departments to support overall business operations
• Ensure compliance with company policies, client standards, and regulatory requirements
• Provide operational assistance related to visa processing and documentation when needed

Candidate Requirements

• Bachelor’s Degree in Business Administration, Management, or any related program
• Master of Business Administration (MBA) is mandatory
• At least three (3) years of experience in a leadership or managerial capacity
• Strong background in operations reporting and performance analysis
• Advanced working knowledge of Microsoft Office applications and Google Workspace
• Strong decision-making, planning, and organizational skills
• Background in Philippine visa processing is an advantage

Desired Competencies

• Leadership and staff supervision
• Operational strategy and execution
• Process improvement and productivity enhancement
• Data evaluation and reporting
• Strong interpersonal and communication skills

Employment Details

• Position Type: Full-time, Permanent

Benefits Package

• Additional leave credits
• Company activities and employee engagement programs
• Holiday season company incentives and tokens

Education

• Bachelor’s Degree preferred
• MBA required

Experience

• Minimum of 3 years experience in operations or team management roles

Job Type: Full-time

Pay: Php60,000.00 - Php70,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events

Work Location: In person