Operations Manager - Real Estate

Introduction:
About the role..

Jinding Real Estate is seeking a proactive and organised Operations Manager to join our dynamic team. This role is pivotal in supporting the General Manager by managing developer relationships, overseeing stock levels, coordinating between local and offshore teams, and driving property and market research, as well as marketing activities.

Key responsibilities..

• Support the sales team throughout the sales process, including reservation, deposit payment, contract signing, settlement, and post-settlement customer care.
• Assist management in communicating important updates to local and offshore sales teams.
• Create promotional materials such as brochures, flyers, and digital content.
• Supervise the operations executive and ensure adequate staffing for team functions.
• Develop and implement policies and procedures for stock management and customer service standards.
• Ensure all sales marketing materials and price lists are up-to-date.
• Attend weekly sales/operations meetings and follow up on sales cases.
• Liaise with Finance regarding property reservation fees, deposit payments, and settlement funds.
• Maintain strong relationships with business partners, including solicitors, builders, master agents, developers, and channel agents.

Description:
Who we are...

Australian owned and operated, we are headquartered in Melbourne with offices in Sydney, Brisbane and China with a team of over 300.

Since launching in 2016, Jinding has grown its development pipeline to over $3.7 billion, with more than 4600 new homes in thriving master planned neighbourhoods and sold over $4 billion in real estate across Australia.

When you work with us, you’ll become part of a dynamic team of professionals who are unwavering in their approach to demonstrate and deliver consistent and forward-thinking outcomes for not only the business, but their individual career goals. We are collaborative and the ultimate fusion of cultures from different parts of the world. Embracing all these elements makes your journey diverse whilst exposing you to all facets of our operation to ensure your success.

What we offer...

• Regular staff events and celebrations
• Annual award recognition and prizes
• Work on the highest floor at the Iconic Rialto building with 360 degree views
• Salary sacrificed annual leave and more..

Skills and Experiences:

• Fluent Chinese (Mandarin) – speaking & writing
• Strong Coordination & Stakeholder Management Skills
• Experience in Real Estate Administration and sales support