Optometric Technician / Receptionist

Benefits:

• IRA
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary
We are seeking an Optometric Technician to join our team! As an Optometric Technician, you will be responsible for rotating between receptionist and technician duties. List of duties include: greeting patients, patient check in and check out, insurance verification, answering phone calls, texts and emails, conducting the initial assessment of a patient, including listening to their complaints or concerns, obtaining a relevant medical history, and measuring intraocular pressures, refraction, visual acuities, and more. You will also assist as needed with procedures done by the doctor in-office, help educate patients on eye health and best practices, and maintain an organized, clean work environment at all times. The ideal candidate has strong attention to detail, exceptional customer service skills, and is extremely organized. The office has mostly Apple products and needs an employee that can work with that technology from i-Pads to Macs. We are a high technology office and the candidate must be proficient with typing, toggling from screen to screen proficiently, using multiple programs throughout the day.

Responsibilities

• Front desk duties including check in check out, insurance verification, answering phone calls, texts and emails
• Greet patients and gather medical history and relevant information for their visit
• Conduct an initial assessment of the patient and record all findings
• Assist in in-office procedures, as needed
• Educate patients on best practice and eye health
• Maintain a clean, organized workspace at all times
• Must follow all HIPPA and confidentiality regulations closely.
• The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.
• Must learn quickly and adapt to latest in technology.
• Self-motivated. Willing to help build patient professional relationships.
• Motivated to work for base hourly rate plus commission based productivity bonus
• Perspective employee must NOT be glued to personal social media during work hours
• Must jump in and help where needed.
• Have an understanding of optometry private practice and its unique position in the industry
• Be a team player that gets along with others
• Positive can do attitude

Qualifications

• Previous optometrist office, healthcare or customer service experience desired
• Strong customer service skills
• Excellent organizational skills
• Excellent attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office suite
• Training Program Available. Willing to train the right candidate with skills in customer service, administrative and sales experience.
• No License necessary
• Strong communication and interpersonal skills
• Strong understanding of HIPPA
• Strong customer service skills
• MUST be computer savvy. We are a technology based practice and being able to utilize computers and software programs is a must.

Hourly Pay Plus Commission and Small Business Package

• Needing a motivated person to work on an hourly basis plus productivity commission
• Hourly pay negotiable and related to years of experience, professionalism, skill level and aptitude for job
• Holiday Pay
• PTO (Paid Time Off)
• Medical Insurance
• No weekends
• IRA after 2 years (matching)
• STD (Short Term Disability) after 9 months
• Eye exam and glasses after 6 months
• Employee Discounts on Medical Grade Skin Care Products and Aesthetics Procedures