Orthodontic Front Desk Administrative Assistant

Overview
Are you a warm, friendly, energetic, and outgoing individual who enjoys creating a welcoming experience for others? Join our orthodontic team as a Front Desk Assistant, where you will be the first impression for our patients and families!

Duties

• Greet and welcome patients and their families with a friendly and professional demeanor.
• Manage the check-in and check-out process, ensuring a smooth and efficient experience.
• Answer phone calls, respond to inquiries, and schedule appointments with accuracy.
• Maintain patient records and update information in our scheduling software.
• Communicate financial policies clearly to patients.
• Ensure the reception area is clean, organized, and welcoming.
• Collaborate with the team to provide top-notch customer service and support office operations.

Qualifications:

• A positive, outgoing, and customer-focused attitude.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills - experience with TOPS ortho software preferred but not required.
• Dental or orthodontic background is a plus but not mandatory. We are happy to train the right candidate!
• High school diploma or equivalent required.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 32 – 37 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person