Part-Time Receptionist And Customer Support - Phone And Computer Literate - High Standards

• Do you enjoy talking on the phone and finding solutions for customers?
• Are you looking for a company to grow with?
• ARE YOU TAKING OWNERSHIP OF YOUR WORK?

Then we have the position for you!

THIS IS A PART-TIME POSITION AT THE MOMENT.

We’re looking for a person to handle both the front desk and some customer billing issues, and we're looking for someone who wants to grow with us.

Two of our employees has told us this past December that they've never worked for a better employer (you can ask them in person if you advance to the interview). So, we have an amazing team of people and we're looking for another positive, go-getter who wants to become part of the team.

YOU MUST HAVE AT LEAST BASIC EXCEL SKILLS to succeed in this position (if you're not able use Excel and a Windows computer, this is not the position for you).

• We track every job/project online,
• so you have to be comfortable on the computer,
• access documents online
• and you MUST be able to use Excel (filter information, take screenshots, toggle between various sheets, etc.)

In addition to these basic tasks, you will send customer statements, follow up via phone calls regarding late payments, help process orders for clients picking up at the location, and more.

Our vision in the company is to put the right people in place so that they can EXCEL AT THEIR JOB!!! For this reason, we take the hiring process seriously.

Interested in OUR VISION for the business?

Read page 6 in our vision statement to make sure this is the right place for you:

https://docs.google.com/document/d/1r8JaAZnR6Aoi1zoAMfFHMWhyRz2rio9EA4i-wpT8iZ8/edit?usp=sharing

As part of your application, send us a quick message on this platform with the phrase "Picklejuice." Yes, just send it.

```Duties```

• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail
• Preparing delivery tickets for orders
• Send statements and follow-up with customers on invoices
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Verify discrepancies by and resolve clients’ billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients

```Experience```
- Strong phone etiquette and customer service skills

- BASIC EXCEL SKILLS IS A MUST (ability to filter, work with spreadsheets and other basic things)

-Time-management skills, with the ability to prioritize tasks

-Professional attitude and appearance

-Solid written and verbal communication skills

Join our team and enjoy a supportive work environment and opportunities for growth. We're excited to find the next amazing person to join our team.

Job Type: Part-time

Pay: $12.00 - $13.75 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• No nights

Application Question(s):

• Write step-by-step instructions on how to rename a file on your desktop (either on a Windows or Mac computer — your choice).
• What attracted you to this specific job?

Ability to Commute:

• Brookhaven, MS 39601 (Required)

Work Location: In person