Partner Development Manager
Posted on Dec. 15, 2024 by Globe Telecom
- Philadelphia, Philippines
- $nan - $nan
- Full Time
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Partner Development Manager role plays a crucial role in maintaining and expanding relationships with assigned key clients. They are responsible for achieving sales quotas and strategic account objectives, as well as identifying new business opportunities within existing accounts. The PDM serves as the primary point of contact for clients and works closely with internal teams to ensure client satisfaction and successful project delivery.
DUTIES AND RESPONSIBILITIES:
- Setting Sales Unit Strategy (Business Partners & Stores)
- Establishes a plan to achieve the unit’s objectives, taking into consideration over all business and sales goals, market opportunities, past sales results and available resources; reviewing progress and adjusting plans as needed
- Effectively deploys and develops sales expertise to advance business goals
- Ensure that all the Business Partners and Stores’ partners/staff get the training they need about B2B products and business policies to effectively execute defined tasks and expectations.
- Cultivates Partnerships-Initiating and Maintaining strategic relationships with Business Partners and Stores Partners to ensure optimum service levels to both Globe and its external customers. Collaborates with the BP owners and Stores Leaders in developing and implementing strategies. Coordinate and collaborate with other functional business units inside and outside B2B to identify sales opportunities, process and performance improvement requirements, and corresponding initiatives.
- Makes day-to-day decisions required to manage the sales function, including deploying resourcing, allocating costs, and directing sales activities, securing and comparing information from multiple sources to identify key issues; committing to an action after weighing alternative solutions against important decision criteria
- Will be required to regularly engage in fieldwork in order to consistently touch-base with Business Partners and Stores partners, understand the market and pursue selling opportunities. During non-field days he/she may be required to report to the office base for administrative responsibilities, meetings, and other business related discussions.
- Will be required to engage and conduct customer visits to those customers who requires face-to-face meeting/discussion. Builds and strengthens productive relationship with customers by managing customer expectations and perception towards Globe in every stage of the customer engagement. Will address and assist on basic queries from Globe customers related to products, services and basic aftersales:
- Existing B2B Customers (Upgrade and Additional Lines)
- New/Potential Customers
- to understand market trends/behavior
- to properly scope for the technical details associated with the customer’s desired subscription/product
- to pursue new opportunities
- to increase market penetration
- Ensures effective execution of stores campaign/programs that drive the creation of opportunities, address customer demands, meet customer values, which lead to high acquisition.
REQUIREMENTS:
Work Experience
- Account Management / Retail Sales
- Quality Assurance
- Customer Service
- Team Management
- Operations Management
- Vendor Management
Level of Knowledge
- Competitor Knowledge
- Globe Organizational Understanding
- Globe Product & Service Knowledge
- Globe Sales Business Process Understanding
- Market, Business and Industry Understanding
- Basic Analytics
SKILLS:
Soft:
- Good communication skills
- Problem Solving skills
- Time Management and Organization
- Teamwork and Collaboration
Hard:
- Basic Analytics
- Sales Management
- Customer Service
- Partner Management
- Proficiency in Excel and Report creation
Certification/License:
- NA
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed
here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Advertised until:
Jan. 14, 2025
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