Parts Counterperson

Acura of Los Angeles Westside is looking for qualified, motivated and exceptional individuals to become part of our team.

As a Parts Counter person, you?re responsible for assisting guests primarily through the retail counter and even on the phone or online. You?ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.

This role is a great entry point to Acura of Los Angeles Westside for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.

What You?ll Do:

• Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

What You?ll Need:

• Previous parts sales experience and the desire to continuously learn more
• Full-time availability. You?ll also need to be at least 18 years old
• Current, valid driver?s license and satisfactory Motor Vehicle Report (MVR)
• Bilingual Spanish a plus
• Excellent follow up skills, frequently communicating inventory and availability of parts
• A professional appearance and work ethic
• Excellent organizational skills
• Ability to multi-task in a fast-paced environment
• All potential employees must pass a pre-employment background check and drug screen.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Sit and/or stand interchangeably throughout the day.
• Sit and/or stand for long periods at a time.
• Use hands, fingers and arms continually, frequently and throughout the day.
• Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.
• Pick-up, lift and carry items that may exceed 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer:

• Guaranteed hourly compensation $18-$30 commensurate on experience
• Supportive staff and team
• Advancement opportunities
• 401k with Matching Contribution
• Paid Time Off and Holidays
• Medical (HMO), Dental (PPO & HMO), Vision
• Company Partner Discounts
• Large inventory

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Acura of Los Angeles Westside reserves the right to revise or change job duties and responsibilities as the need arises.

Acura of Los Angeles Westside is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status or on the basis of disability.