Parts Manager

About the Role

We’re looking for a motivated, detail-oriented Parts Manager to join our growing team. This position plays a vital role in both shop profitability and customer satisfaction by managing parts sourcing, inventory, and vendor relationships while supporting front office operations.

If you enjoy working in a fast-paced environment, staying organized, and being a key part of a successful team — this could be the perfect fit.

Key Responsibilities:

1. Parts & Inventory Management

• Source and order quality parts at the best possible pricing
• Negotiate with vendors and maintain strong supplier relationships
• Track and maintain inventory levels
• Process parts returns, cores, and warranty claims
• Verify part accuracy upon arrival and resolve discrepancies
• Enter all verified parts into shop management system
• Monitor parts margins and follow shop pricing guidelines
• Coordinate with technicians and service advisors to ensure timely repairs

2. Customer & Shop Support

• Greet customers and answer phones professionally
• Assist with scheduling, updates, and general questions
• Update workflow board and support daily operations
• Help service advisors with check-ins, paperwork, and payments
• Run customer shuttle or shop errands as needed
• Maintain a clean and organized front office
• Assist with selling recommended services when necessary

Qualifications

• Minimum 2 years of customer service experience
• Minimum 2 years of automotive parts or shop experience
• Strong knowledge of automotive parts and terminology
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Strong computer skills (experience with Tekmetric a plus)
• Valid driver’s license and clean driving record
• Ability to pass a drug test

Skills & Traits We’re Looking For

• Highly organized and detail-oriented
• Dependable and team-focused
• Strong problem-solving and decision-making abilities
• Professional, courteous, and customer-focused
• Comfortable negotiating and working with vendors
• Proactive and self-motivated

Physical Requirements

• Ability to lift up to 40 lbs
• Ability to stand and move throughout the shop as needed

Compensation & Benefits

• Competitive hourly pay (based on experience)
• Monthly bonus opportunities
• PTO: 5 days after 90 days, 10 days after 2 years, 15 days after 5 years
• Company sponsored medical insurance
• 100% dental and vision insurance covered
• Simple IRA with company match
• Ongoing training and advancement opportunities
• Positive, team-oriented work environment

Why Work With Us?

We’re a well-established shop that values teamwork, integrity, and doing things right the first time. Our team works together to deliver excellent service while maintaining a positive, supportive workplace.

Apply today and take the next step in your automotive career!

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person