Parts Manager

About Heiser:

For more than 100 years, Heiser has been a family owned, premier automotive dealer group throughout Milwaukee. With multiple locations servicing the metro-Milwaukee, West Bend, and Sturgeon Bay areas, Heiser features vehicle sales, parts/service centers, and body shops under the brands of Chevrolet, Ford, Lincoln, Toyota, Cadillac, GMC, Chrysler, Jeep, Dodge, and Ram. At Heiser we believe that, “today’s your day” and we are currently seeking qualified candidates to join our highly successful TEAM. For more information on who we are, please visit our website at www.heiser.com.

Overview of Position:
Heiser Chevrolet GMC has an immediate opening for a Parts Manager in Sturgeon Bay. We are seeking a professional individual who demonstrates strong customer service skills, is detail and quality oriented, and has a positive attitude with a willingness to learn and take direction. Parts Managers are responsible for running a profitable and efficient Parts Department.

Responsibilities

• Monitor and adjust inventory to minimize obsolescence.
• Forecast goals and objectives for the department and strive to meet them.
• Strive for harmony and teamwork with all other departments.
• Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
• Prepare and administer an annual operating budget for the parts department.
• Attend managers' meetings.
• Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
• Direct and schedule the activities of all parts department employees.
• Provide technical assistance to parts department employees.
• Conduct meetings with parts department employees to discuss activities and department problems of mutual interest to develop strategies for a more efficient operation.
• Monitor parts department employees' payroll records.
• Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction.
• Handle customer complaints immediately and according to the dealership's guidelines.
• Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business

• High School diploma or GED Equivalent
• 17+ Years of age
• Ability to lift 50 lbs. +
• Valid and clean WI Driver’s License
• Ability to drive automatic and manual transmissions preferred
• Previous automotive service industry experience preferred
• Previous automotive parts industry experience preferred
• Ability to function as part of a team
• Willingness to learn and take direction
• Heiser Automotive Group is an Equal Opportunity Employer and Drug Free workplace
• Ability to adapt to the needs of a fast-paced work environment

• Competitive Pay
• Training and growth opportunities
• Competitive Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance
• Paid Time Off and Holiday Pay
• 401k with Company Match

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