Patient Account Representative
Posted on Feb. 17, 2025 by Radiant Complexions Dermatology
- West Des Moines, United States of America
- $18.0 - $20.0
- Full Time

JOIN OUR TEAM!
Are you passionate about providing patient service through quality and convenient care? Iowa Dermatology Clinic (IDC) and RC Dermatology Clinic (RCD) is looking for talented individuals to join our amazing team!
IDC/RCD is hiring a Patient Account Representative located at our Corporate office.
Duties include but are not limited to:
- Serve and assist our patients and clinics with customer calls or online correspondence, by resolving and/or routing to the appropriate team.
- Schedule Appointments from patient calls and online.
- Review returned mail to identify the correct address to send out statements.
- Patient/Guarantor Registration monitoring: System work queue(s) (daily) and Report(s) (monthly).
- Insurance Eligibility Reports verify insurance accuracy and coverage (daily).
- Cover other assigned duties due to absences.
- Process medical records requests.
- Active team member in the development of corporate and department standard operating procedures and training.
- Manage EpicCare Referrals.
- Post and allocate patient payments. This includes paper checks, credit cards and online payments.
- Participates in department and organizational staff meetings.
- Observe office policies and procedures.
- Actively observes standards of conduct and participates in the compliance program.
- Other duties as assigned.
BUT WHAT’S IN IT FOR YOU?!
Here at IDC/RCD, we are committed to providing not only a competitive salary but a comprehensive benefits package. Benefits such as:
- Health Insurance
- Dental & Vision Insurance
- FREE Basic Life Insurance
- FREE Short Term Disability Coverage
- Generous Paid Time Off
- 401(k) with Company Contribution
WHAT WILL MAKE YOU STAND OUT?
- Prior experience working in a medical setting
- Excellent verbal and written communication skills
- Ability to provide excellent customer service
- Strong computer skills
- Ability to work both independently and as a team
If you possess any of these skills, APPLY NOW!
“Iowa Dermatology Clinic and RC Dermatology is an Equal Opportunity Employer. Iowa Dermatology Clinic and RC Dermatology does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Dermatology
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Advertised until:
March 19, 2025
Are you Qualified for this Role?
Click Here to Tailor Your Resume to Match this Job
Share with Friends!
Similar Internships
Patient Account Representative
PATIENT ACCOUNT REPRESENTATIVE WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP&rdq…