Patient Account Representative - Northwest

The Vision Centers Are Hiring – Full-Time Patient Account Representative
Las Vegas, NV – Multiple Locations Available
Full-Time, Weekday Schedule

About Us

The Vision Centers is a fast-growing, full-service optical practice with multiple locations across Las Vegas. Our mission is to provide personalized, high-quality eye care in a welcoming and professional setting. We’re expanding and looking for Patient Account Representatives to join our front office team.

Job Summary

The Patient Account Representative plays a key role in ensuring a smooth and positive experience for every patient. Responsibilities include appointment scheduling, insurance verification, billing support, and general administrative duties.

This is a great opportunity for individuals with a background in healthcare, front office operations, or customer service who are looking to grow within a supportive and stable practice.

Responsibilities

• Schedule, confirm, and update patient appointments
• Greet patients and provide front-desk support
• Communicate clearly via phone, email, and in person
• Verify insurance eligibility and benefits
• Collect co-pays and outstanding balances at time of service
• Maintain accurate patient records and billing information
• Answer questions related to insurance and billing
• Coordinate follow-up appointments and outpatient services
• Ensure HIPAA compliance and protect patient privacy
• Support the daily workflow of the front office team

Requirements

• High school diploma or GED (required)
• Experience in medical, dental, vision, or administrative support roles (preferred)
• Basic knowledge of insurance, billing, or healthcare scheduling (preferred)
• Comfortable working in a fast-paced environment
• Strong customer service and communication skills
• Ability to use computers and learn new software
• Dependable, organized, and detail-oriented
• Willingness to learn and contribute to a team-based workplace

What We Offer

• Full-time, stable work schedule (weekday availability required)
• Supportive leadership and friendly team environment
• On-the-job training and opportunities for career growth
• Consistent hours with no late nights
• Join a well-respected and growing healthcare provider in Las Vegas

How to Apply

If you’re reliable, friendly, and interested in building a long-term career in healthcare administration, we encourage you to apply. Start your journey with The Vision Centers today.

Schedule:

• 8-hour shift
• Monday to Friday
• Saturdays (8 a.m. - 1 p.m.) are required for all staff
• Closed on major holidays

Experience:

• Customer service: 2+ years (Preferred)
• Optical/ Ophthalmology: 1+year (Preferred)
• Sales: 1+ year (Preferred)

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule: 8-hour shift

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Las Vegas, NV 89130 (Required)

Ability to Relocate:

• Las Vegas, NV 89130: Relocate before starting work (Required)

Work Location: In person