Patient Care Coordinator

Job Summary
We are seeking a dedicated Patient Care Coordinator to join our dental team. In this role, you will serve as the primary point of contact for patients, ensuring a smooth and efficient experience from appointment scheduling to follow-up care. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a compassionate approach to patient interactions. This position offers an opportunity to contribute to quality patient care within a supportive dental environment.

Duties

• Greet patients and assist with check-in and check-out procedures in a professional manner
• Schedule, confirm, and reschedule patient appointments using dental administrative support tools
• Collect and verify patient information, insurance details, and update electronic health records accurately
• Answer phone calls, respond to patient inquiries, and provide exceptional customer service
• Coordinate with dental staff to ensure timely delivery of care and follow-up appointments
• Manage correspondence related to patient care, including referral coordination and documentation
• Assist with billing processes and insurance claims as needed
• Maintain confidentiality of patient information in compliance with HIPAA regulations

Qualifications

• Prior experience in a medical office setting is preferred, especially in dental or healthcare environments
• Eaglesoft software experience a plus but not needed, will train
• Excellent communication skills, both verbal and written, with a compassionate approach to patient service
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Professional demeanor with strong organizational skills and the ability to handle sensitive information discreetly

This role is vital in supporting our dentalcare team by ensuring seamless patient interactions and efficient office operations. We welcome candidates who are committed to providing exceptional patient care and are eager to grow within a dynamic medical practice.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person