Pharmacy Sales Assistant

Life Pharmacy

Hogan’s Life Pharmacy is a small pharmacy team providing care to the community of Dublin 1 for 25 years. Life Pharmacy has this year been recognised as the No.1 retail brand for customer experience in Ireland (CXi).

In caring for our staff as well as our customers and patients, we recognise the need for work life balance. As such, we close for bank holidays and weekends so the hours are family and person friendly. We open Monday to Friday from 9.00am to 6.30PM, closing also for half an hour during the day. We strive for customer service excellence where staff focus on their core skill of providing expert medical care, advice and value to their patients and customers.

Purpose of Role:

To deliver excellent customer service and to provide advice and information as required to customers on all product ranges available in the Pharmacy. To maintain a high standard of category management and merchandising within the Pharmacy as directed in line with our standards.

Duties and Responsibilities:

• To provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the pharmacy team as appropriate.
• To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct.
• To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
• To work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation.
• To maintain cooperative and professional working relationships with colleagues at all times.
• To fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
• To be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
• To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacist.
• To participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
• Any other duties as required.

Teamwork

• This role requires a high level of pro-activity and as well as an ability to work using your own initiative.
• Build relationships with others in the pharmacy to create a positive working environment.
• Participate in staff training programmes and implementation and be proactive in developing the role.
• To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.

Customer Focused

• We are passionate about exceeding expectations:
• making our community pharmacies the local destination of choice
• Delivering customer service to the highest quality
• To provide advice and information as required to customers on all product ranges available in the Pharmacy.
• To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.

Other details

A good command of English is essential, but a second language is an advantage. Reliability, punctuality and integrity are essential. This is a full time, permanent role. The exact hours are subject to agreement, considering the requirements of both you and the pharmacy team. Previous community pharmacy experience is preferred but not essential as training will be provided.

Job Types: Full-time, Permanent

Pay: €12.75-€14.25 per hour

Expected hours: 32 – 45 per week

Additional pay:

• Yearly bonus

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• 35/41 Parnell street, Dublin 1, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Work Location: In person