Phone Banking Specialist - Fraud & Collections

Phone Banking Specialist – Fraud & Collections
Location: Cebu City
Work Setup: Onsite
Schedule: Graveyard/Shifting

Make an impact where it matters.
Join a dynamic team that values your voice and supports your professional growth. We’re seeking motivated, customer-oriented individuals to become Phone Banking Specialists. In this role, you'll be at the forefront of fraud prevention, collections, and retail or card services, delivering outstanding support in a fast-paced, high-performance environment.

Qualifications:

• Bachelor’s degree graduates (BPO experience is a plus)
• HS/SHS graduates, vocational, or college undergraduates with at least one year of international BPO voice experience
• Strong English communication and problem-solving skills
• Willing to work onsite in Cebu City
• Able to perform under pressure and adapt to a dynamic work setting

What We Offer:

• Competitive salary plus non-taxable allowances
• HMO coverage starting Day 1 (includes free coverage for up to three dependents)
• 15% night differential
• Life insurance from Day 1
• Retirement plan after five years
• Clear career progression with annual performance-based salary increases

Take your career to the next level.
Work with a company that values your potential, rewards your efforts, and helps you succeed. Apply today and discover the difference you can make.

Job Types: Full-time, Permanent

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 10 hour shift
• 8 hour shift
• Night shift
• Rotational shift
• Shift system

Application Question(s):

• Where are you currently residing?
• What is your Highest Educational Attainment?
• Please state total length of BPO Experience.
• What BPO Account/s have you handled?
• Do you have a Viber Account? If yes, kindly indicate your Viber name and number.

Work Location: In person