Program Manager Iii- Tmah

Essential Functions: 1. Executes programs that meet the needs of the organization's target population and that are in alignment with the organization's stated mission. 2. Supervises the work of program staff to ensure the quality of service provided.

3. Assists in the development of customized solutions to individual client needs. 4. Participates in program evaluation by collecting and analyzing data in support of key performance metrics.

5. Ensures that all services provided are in compliance with applicable standards and regulations. Skills and Qualifications: Comprehensive knowledge of the field's policies, procedures, and practices. Strong analytical and critical thinking skills; demonstrated ability to learn and apply technical and regulatory rules and process large amounts of complex information.

Must be a skilled problem solver who can work independently and meet deadlines and work well under pressure. Demonstrated management skills and ability to manage special projects, work under pressure, meet deadlines. Customer service orientation, strong collaboration skills; verbal and written communication skills and presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele; strong interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams. Project management skills Ability to develop and mentor others.

Physical Requirements: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum Work Environment: General office environment