Quality Assurance & Compliance Manager
Posted on May 26, 2026 by Dimerco Express
- El Segundo, United States of America
- $nan - $nan
- Full Time
Job Title: Quality Assurance & Compliance Manager
Location: El Segundo, US
Job Function: Quality Assurance & Compliance
Employment Type: Full-Time
Job Description
- Upgrade service qualities and workforce efficiency for all Business Units in the United States, Canada & Europe.
- Implement enhancement process & professionalism of security & compliance, including service quality, efficiency upgrade, and industry capability certified (C-TPAT, ISF/NRA, TSA, EMCP, FCPA, FMC, AES, KSMS, FAA, etc.)
- Acting as an instructor to train business units’ service quality seed members for future development needs.
- Participate in system integration projects for both existing & potential multinational customer (MNC) accounts.
- Coordinate with the global sales & marketing team to maintain current MNC customers’ business as well as fulfill the KPI compliance.A
- ssesses business needs; identifies current and future needs for the customers
- Conduct customer analysis using common courses of information to identify customer facts and trends to propose improvement solutions
- Other tasks may be directed by the Management.
Qualifications
- Proven ability to assess and anticipate both current and future customer needs.
- Experience in conducting customer analysis and recommending enhanced or upgraded solutions.
- Solid knowledge of international freight forwarding operations.
- Strong understanding of legal, regulatory, and compliance frameworks.
- Demonstrated success in identifying and resolving customer pain points.
Advertised until:
June 25, 2026
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