Receptionist

Receptionist

We’re a dynamic, top-rated veterinary practice specializing in house call care, and we’re searching for a kind, dependable professional with strong communication, organizational, and multitasking skills to be part of our full-time office team.

Your work will play a key part in helping our doctors connect with more clients and continue providing compassionate, high-quality care to pets and their families.

About the Position

In this role, you’ll manage receptionist duties, data entry, and front-line client communication by phone, email, and text, helping to keep our office running smoothly and efficiently. Because we use multiple software platforms, this position requires confidence with technology and the ability to learn new systems quickly. You’ll play a vital role in supporting our clients by prioritizing urgent care needs and ensuring timely responses in coordination with our front desk team. Your responsibilities will include maintaining accurate patient records, setting up client and patient accounts, sending appointment reminders, and providing a warm, welcoming experience with every interaction.

The schedule is Monday through Friday, hours may be flexible based on the day of the week and the needs of the practice.

We’re a well-established, busy veterinary practice providing high-quality, compassionate in-home veterinary care throughout Boston and MetroWest. Our services range from wellness visits and preventive care to full diagnostic workups (including bloodwork and ultrasound) and hospice and end-of-life care. We take pride in delivering thoughtful, personalized care to each pet in the comfort of their home.

We offer competitive pay commensurate with experience, along with a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with employer match
• Discounted veterinary care for your own pets
• A supportive, friendly, and team-oriented work environment

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person