Receptionist/ It / Moodle Coordinator

Job Title: Receptionist/ IT/ Moodle Coordinator

Location: Ace Community College, Surrey, BC.

Job Type: Full-time

About Us:

Ace Community College is dedicated to providing quality education and fostering a supportive learning environment for our diverse student body. We are seeking a highly motivated and organized individual to join our team as a Program
Coordinator.

Job Overview:

We are seeking a versatile and organized individual to join our team as a
Receptionist and Moodle Coordinator. In this dual role, you will be the first point of contact for visitors and callers, ensuring a positive and professional impression of our organization. Additionally, you will take on the responsibility of coordinating activities within the Moodle learning management system to support our educational programs.

Responsibilities:

1. Receptionist:

• Greet and welcome visitors with a warm and professional demeanor.
• Manage incoming calls, directing them to the appropriate personnel.
• Maintain a tidy and organized front desk area.
• Handle general inquiries and provide basic information about the organization.
• Receive and distribute incoming mail and packages.
• Assist in scheduling and coordinating meetings and appointments.

2. Moodle Coordinator:

• Administer the organization's Moodle platform, ensuring smooth functioning and user accessibility.
• Collaborate with educators to upload course content, assignments, and assessments onto Moodle.
• Monitor and troubleshoot technical issues within the Moodle system.
• Provide training and support to faculty and students on Moodle usage.
• Ensure that Moodle content aligns with educational objectives and standards.
• Regularly update and maintain user accounts and course enrollments.
• Collaborate with IT support to address technical concerns related to Moodle.

Qualifications:

• Proven experience as a receptionist or in a similar customer-facing role.
• Bachelor’s degree or a minimum of 2 years diploma in IT.
• Familiarity with office equipment, including phone systems and Microsoft Office Suite
• Strong communication and interpersonal skills.
• High level of organization and attention to detail.
• Experience with learning management systems, preferably Moodle.
• Ability to troubleshoot technical issues independently.
• Exceptional multitasking and time-management abilities.
• Proficiency in IT skills
• Ability to work collaboratively with diverse stakeholders.
• Familiarity with educational technology and software.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and retirement plans.
• Professional development opportunities.

How to Apply:

Interested candidates should submit their resumes on Indeed.

Ace Community College is an equal-opportunity employer. We encourage individuals from underrepresented groups to apply.

Job Types: Full-time, Permanent

Pay: $23.00-$30.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Do you have a Bachelor’s degree or a minimum of 2 years diploma in IT?

Experience:

• Front desk: 1 year (required)
• Moodle/LMS: 1 year (required)

Work Location: In person