Referrals/Authorizations/ New Patient Coordinator

Job Description:

AKANE Institute an Allergy, Asthma & Sleep Medicine / Behavioral Medicine practice with offices in San Diego, Santee and La Jolla. We have an immediate opening for a full-time Medical Assistant/ Front Desk for the role of Referrals/ Authorizations/ New Patient Coordinator. We are a growing practice looking for a dependable & efficient employee to grow with us.

Excellent customer service and interpersonal skills, including outstanding verbal and written communication skills are required. Previous experience with Electronic medical record & MS Office skills are required. Candidate must understand IPA's, HMO, PPO insurance and must know how to get authorizations, run insurance eligibility, register new patients.

Responsibilities and Duties

Manage and triage phone calls

Scheduling of new and existing patients

Meet and greet clients and visitors

Responsible for collection & scanning of proper ID, insurance cards, co-pays

Input of demographics into EMR at time of check in

Create and modify documents using Microsoft Word & Excel

Perform general clerical duties to include but not limited to: photocopying, faxing, mailing

Check eligibility & benefits for upcoming appointments

Ensure all faxes are distributed & new referrals are called by the end of day

Send Referral Letters by fax to our referring doctors

Travel to the other office may be required periodically

Performs other duties as assigned

Follows all office policies and procedures either written or verbal

Understands and supports the office's HIPAA privacy practices and maintains confidentiality

Qualifications and Skills

1. Minimum of 2 years experience working in a medical office as Referral coordinator/ Authorization coordinator/ New Patient coordinator

2. EMR experience necessary

3. Previous experience with obtaining insurance eligibility and authorizations

4. Knowledge of insurance carriers & plans, IPA'S, PPO & HMO medical groups a must

5. Bilingual a plus but not necessary

6. MA certification/course certification desired but not required

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Uniform allowance

Medical Specialty:

• Allergy & Immunology
• Psychiatry
• Sleep Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Referrals and Authorizations: 2 years (Preferred)
• New Patient coordinator: 2 years (Required)

Work Location: In person