Restaurant Host Person

The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Job Duties & Functions
? Approach all encounters with guests and employees in a friendly, service oriented manner
? Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel
? Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards)
? Comply at all times with company standards and regulations to encourage safe and efficient hotel operations
? Maintain a friendly and warm demeanor at all times
? Comply with certification requirements as required for position to include Food Handlers , Alcohol Awareness, Safety, etc
? Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees
? Greet and seat guests at appropriate tables in a timely manner
? Be attentive of guests? needs assist in providing a pleasant dining experience
? Assist cashier in collection of money or credit cards from guests and servers as needed
? Know how to prepare cashier report at the end of the shift
? Pay out servers? and service attendants? tips if appropriate
? Know how to properly take reservations for outlets
? Ensure quality control of menus with regard to cleanliness and appearance
? Perform opening and closing duties according to established side work checklist
? Ability to answer the telephone according to standards
? Have a complete knowledge of standards of service for receiving a room service order
? Have a thorough knowledge of menus and current specials in all applicable departments
? Assist servers and cashiers in the servicing of guests as needed
? Know and understand the state liquor laws
? Perform other duties as requested by management
? Attend meetings/training as required by management
? Interact and occasionally have unsupervised contact with guests and/or colleagues
? Maintain a high level of trust and responsibility
? Represent the company with certain level of reputation and good character as well as exercise sound judgement