Restaurant Manager - Papermoon Cafe Estancia Mall

A. Ensures Customer Satisfaction

• Executes Quality Service and Cleanliness Standards of the Restaurant
• Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up complaints and takes corrective actions to ensure Customer Satisfaction.

B. Oversees the Implementation of Sales Building Activities of the Restaurant

• Recommends, coordinates and assists in the implementation of Sales Building Programs with the Operations/ Concept Manager.
• Conducts analysis and evaluation of current marketing trends and program results.

C. Manages Employee Relations and Productivity

• Assists in the selection of new personnel; recommends promotions and oversees execution of training and development of the personnel in his/her Restaurant.
• Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.
• Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.
• Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication system within the restaurant.

D. Manages Financial Resources

• Monitors Sales, Labor Cost and other controllable costs by identifying deviations from desired/ planned results.
• Manages inventory of all supplies issued to his department.
• Controls restaurant expenses according to plan/ budget; reviews store performance on weekly basis; conducts business reviews on periodic basis and makes recommendations accordingly.
• Develops and executes corrective action plan on identified cost deviations from any of the above.

E. Performs and Completes Necessary Reports and Administrative Requirements on Time

• Staff Schedules
• Validates Payroll Computation
• Validates Tip Computation
• Operations Sales Report
• Periodic Reports
• Other reports required by his/her superior

F. Assumes Command Responsibility for the Disciplines, Attendance and Job Performance of all Personnel under Him/Her.

I. Trains New Hires (Supervisors/ Staff)

J. Performs Other Related Duties and Functions Assigned by his/her Superior

Job Specifications:

• Graduate of any four (4) year course
• With at least three (3) years working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant
• Knowledgeable in PnL, Store Marketing and People Management
• Ability to Interview, Hire and Train staff
• With Excellent Communication Skills
• Can work long hours
• Available to start ASAP

JOIN US!

• Excellent career growth and development opportunities
• Competitive salary and Service Charge
• With Sales Incentives
• 10% discount on all Viva Food Restaurants

Job Type: Permanent

Pay: Php28,000.00 - Php33,000.00 per month

Benefits:

• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Language:

• English (Preferred)

Work Location: In person