Retail Sales Assistant

Job Description: Sales Assistant – Bookmark Drogheda

Location: Bookmark, Southgate Shopping Centre, Drogheda
Employment Type: Part-Time and Full-Time Positions Available - 20–40 hours/week
Salary: €12.70–€13.50 per hour (dependent on experience) + staff discounts

Start Date: April 21, 2025
Reports To: Store Manager

About Us: Bookmark is a proudly independent bookstore dedicated to bringing the joy of reading to our community. We offer a curated selection of books, children’s titles, schoolbooks, stationery, and unique gifts, available both in-store and online with nationwide delivery. We’re passionate about supporting local authors, fostering a love of literature, and providing exceptional customer experiences.

Join our team and help us inspire readers every day!

We’re seeking an enthusiastic and customer-focused Sales Assistant to join our bookstore team. You’ll play a key role in assisting customers, driving sales, and maintaining a welcoming store environment. If you love books, enjoy helping people, and thrive in a fast-paced retail setting, this is the perfect opportunity for you.

Key Responsibilities

Customer Service:

• Greet and assist customers with a friendly, knowledgeable approach.
• Recommend books and products based on customer interests and needs.
• Answer queries about stock, pricing, and online ordering options

Sales:

• Process transactions accurately using the point-of-sale (POS) system.
• Upsell related items (e.g., stationery, gift wrap) to boost sales.
• Promote special offers, loyalty programs, and upcoming events.

Stock Management:

• Shelve and organize books and products to maintain an appealing display.
• Assist with stock deliveries, inventory checks, and restocking.
• Monitor stock levels and report low inventory to the manager.

Store Operations:

• Keep the store clean, tidy, and well-presented at all times.
• Help set up displays, author events, or seasonal promotions.
• Support online order fulfillment (e.g., picking, packing) as needed.

Team Support:

• Collaborate with colleagues to meet daily sales and service goals.
• Share book knowledge and insights to enhance team expertise.

Requirements

• Experience: Previous retail or customer service experience preferred (bookstore experience a bonus but not required).

Skills:

• Strong communication and interpersonal skills.
• Basic computer skills (POS, email, online systems).
• Ability to multitask and stay organized in a busy environment.

Passion: A genuine love for books and reading—bonus if you’re familiar with Irish authors or popular genres.

Physical: Comfortable standing for long periods, lifting boxes (up to 15kg), and shelving stock.

Availability: Flexible to work weekends and peak seasons (e.g., back-to-school, Christmas).

Why Join Us?

• Competitive hourly wage with regular performance reviews.
• Generous staff discount on books, stationery, and gifts.
• Opportunity to work surrounded by literature in a supportive, community-focused team.
• Training provided—no prior bookstore experience needed, just enthusiasm!

How to Apply

Please send your CV and a brief cover letter.

We’ll review applications on a rolling basis and invite shortlisted candidates for an interview. Join us in making Bookmark the go-to spot for readers in Drogheda.

Job Types: Part-time, Permanent

Pay: €12.50-€13.50 per hour

Language:

• English (required)

Work Location: In person