Retail Sales Associate

About us

The Bottle Shoppe is one of the top retail liquor stores in Memphis, TN 38111. The store is vibrant and fast paced and our goal is to provide our employees with a fun and flexible work environment while offering competitive pay.

Our work environment includes:

• Casual work attire
• Lively atmosphere

We are looking for a Retail Sales Associate to provide excellent customer service and to promote and merchandise our products. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• General Retail Merchandising, making price labels, stocking and other retail store duties as needed.
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Memphis, TN 38111 (Required)

Work Location: In person