Sales Administrator

The Role: Sales Administrator

We are looking for a highly organised and proactive Sales Administrator to support our team and ensure the smooth day-to-day running of our sales operations. This role is ideal for someone with strong attention to detail, excellent communication skills, and a customer-focused mindset. You will play a key part in coordinating sales activities, processing orders, maintaining accurate records, and acting as a vital link between customers, sales, and internal departments.

If you enjoy working in a fast-paced environment and take pride in keeping things running efficiently, this is an excellent opportunity to grow within a dynamic team.

Key Responsibilities

Sales order admin

• Processes sales orders, quotes, and contracts
• Maintains customer records and sales databases
• Coordinates between sales, finance, logistics, and customers
• Prepares reports, forecasts, and sales documentation
• Manage seasonal sales execution and show orders, eg Christmas Hampers, Bloom, RDS Gifted Show
• Arrange samples to be sent to customers as and when required
• Ensures compliance with company procedures and deadlines

Customer Relationship Management

• Act as the main point of contact for key customers.
• Handles customer enquiries and resolves basic issues
• Coordinate with production, logistics, and quality teams to ensure OTIF (On-Time In-Full) delivery and service excellence.
• Manage daily order processes, ensuring clear and effective communication with factory supervisors.

Delivery Accuracy

• Work closely with Operations to ensure customer satisfaction and long-term growth.
• Manage and grow relationships with existing retail and foodservice customers.

Skills and Competencies

• Highly motivated with a track record of achieving goals
• Strong communication skills and attention to detail.
• Strong time management and ability to work independently.
• Problem-solving mindset with the ability to resolve issues professionally.
• Professional presentation and behaviour in all interactions.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience in Shopify, QuickBooks, and ERP systems is a plus (training will be provided).
• A full, clean driving licence is essential.

Job Type: Full-time

Pay: From €30,000.00 per year

Benefits:

• Employee discount
• On-site parking

Ability to commute/relocate:

• Thomastown, County Kilkenny: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales administration: 2 years (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person