Sales Coordinator, Europe

About Taiga

Taiga is a Canadian company reinventing powersports with high-performance electric vehicles built for extraordinary environments. Built on a clean-sheet platform, our vehicles deliver industry-leading power-to-weight performance, advanced thermal systems, and connected technology. From premier ski resorts to pristine waterways, our snowmobiles and personal watercraft enable outdoor adventure without compromising the places they operate in.

Job Summary

As Taiga expands sales of our electric snowmobile and personal watercrafts across Europe, we are seeking a Sales Coordinator to supports our sales efforts across the region by managing inbound leads, engaging with reservation holders, and helping move opportunities toward conversion. This role works closely with customers, dealers, and internal teams to ensure prospects are supported through the sales process and that opportunities are properly tracked in the CRM. This is a remote position, with the ideal candidate located in Italy.

What you’ll be doing

• Respond to inbound sales leads from European markets and ensure timely follow-up and qualification.
• Contact reservation holders and prospective customers by email and phone to answer questions and support the purchase process.
• Proactively follow up with leads to help move opportunities toward conversion.
• Escalate unresponsive leads or dealer follow-up issues to the sales team.
• Connect qualified prospects with the appropriate dealer or internal team to complete the sale.
• Coordinate with Taiga’s dealer network to ensure leads are properly followed through.
• Provide front-line customer support by responding to inquiries related to orders, reservations, and product information, escalating issues when needed.
• Maintain accurate records of customer interactions and deal progress in the CRM.
• Track pipeline activity and flag opportunities that may require additional support.
• Support preparation of basic pipeline and lead activity reports for the European sales team.
• Coordinate with internal teams such as sales, marketing, and logistics to help resolve customer questions.
• Share feedback on customer questions, objections, and market insights gathered through interactions.
• Support coordination of demo requests and regional events by connecting customers with the appropriate dealer or Taiga team.
• Support customers and dealers across European time zones, providing regional coverage aligned with local business hours.

Requirements

• 2+ years of experience in sales support, inside sales, customer success, customer support, or a similar role.
• Fluency, written and spoke, in English and Italian, French preferred, and additional European languages also considered an asset.
• Experience managing sales leads and conducting customer outreach via phone and email.
• Familiarity with CRM systems, Netsuite a plus.
• Strong organizational and communication skills.
• Comfortable working in a fast-moving environment with evolving processes.
• Experience with powersport or marine products, personally or professionally is an asset
• Experience coordinating with external partners such as dealers, distributors, or resellers is an asset

Taiga values diversity in hiring and in its workforce, and welcomes applications from people with diverse backgrounds, education, and experience. We recognize that there are many barriers to equal access to employment and career development opportunities, and we strive to hire groups that are under-represented in the technology industry. Diversity at Taiga means fostering a workplace where differences are valued for the contributions they make to our great team.

Thank you for your interest in Taiga. However, only those selected for an interview will be contacted.

For more information about Taiga, visit www.taigamotors.com