Sales Support Administrator

About Keyton
With over 65 villages nationally, Keyton is one of Australia’s leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

Keyton Perks & Benefits

• Competitive salary + Quarterly sales incentive bonus
• A supportive and friendly work environment
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Fitness Passport for you and your family
• Reward & recognition services
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• The chance to make a real difference in the lives of our residents

Your Day on a Page
We are seeking a Sales Support Administrator to partner with and provide administrative support to our sales team across selected retirement living villages. This role will primarily be based at our Classic Residences village in Brighton East, located south-east of Melbourne's CBD.

The successful candidate will be the backbone that keeps this top-performing sales team in order. While the preferred schedule for this role is Monday to Friday, we are open to considering 4 day per week arrangements for the right candidate.

As the Sales Support Administrator, you will be responsible for the administration and marketing aspects of the sales and reinstatements of our retirement living units. You will work with the Sales Manager to ensure a seamless process for both entering and exiting clients. This role will see you:

• Managing our dedicated database and communications including mailouts
• Supporting with sales displays and ensuring our properties for sale have optimal presentation
• Responding in a professional and prompt manner to customer sales enquiries. No cold calling. Leads are all generated for you
• Working with our specialised marketing and property teams
• Assisting with contract management and administration
• Preparing of marketing collateral, brochures and sales kits
• Supporting at expos and events
• Liaising with incoming and outgoing residents
• Additional ad hoc administrative tasks

The successful candidate will be required to travel regularly to various sites within Melbourne Eastern Suburbs.
Who You Are
The successful candidate will have a background in customer service or sales working in a customer facing or administrative capacity. You will have a high level of organisation as well as:

• A strong administrative background
• Demonstrated competency using Microsoft Office suite & solid computer skills
• A current VIC Agents Representative qualification or willingness to obtain
• High attention to detail
• A current driver’s licence and own transport
• Excellent verbal and written communication
• Immaculate personal presentation
• Strong work ethic and drive
• A caring nature and helpful attitude

Ready to Join the Fun?
If you're excited about connecting with people and supporting their journey into retirement living, we’d love to hear from you. Apply now and be part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Sales Support Administrator opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.

Due to our Christmas shutdown, shortlisted candidates will be contacted closer to mid-January 2026. We appreciate your understanding and we wish you a lovely and safe holiday break!

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.