Scheduling Coordinator

Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing patient appointments, coordinating schedules, and ensuring efficient operations within our medical facility. This position requires excellent communication skills, a strong understanding of medical terminology, and proficiency in various electronic health record (EHR) systems. The Scheduling Coordinator will be responsible for providing exceptional patient service while maintaining compliance with HIPAA regulations.

Responsibilities

• Coordinate and manage patient appointments, ensuring optimal scheduling to minimize wait times and maximize clinic efficiency.
• Utilize EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and Dentrix for scheduling and documentation purposes.
• Verify insurance information and handle medical billing inquiries in accordance with Medicare guidelines.
• Provide administrative support by managing front desk operations, answering multi-line phone systems, and assisting patients with inquiries.
• Maintain accurate medical records and filing systems while adhering to HIPAA standards.
• Collaborate with healthcare providers to develop care plans and ensure appropriate follow-up for patients.
• Assist with intake processes and ensure all necessary information is collected from patients prior to appointments.
• Demonstrate excellent phone etiquette while communicating with patients, insurance companies, and other healthcare professionals.

Qualifications .

• Bilingual candidates are encouraged to apply to enhance patient communication.
• Excellent computer skills including proficiency in Microsoft Office applications; typing skills required (10 key typing preferred).
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $23.33 - $28.10 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: Remote