Scheduling Coordinator

About Us and Why We’re Hiring

Gooch Family Dental is a well established dental practice that has been in business since 2007. Our 5 doctors can provide all aspects of dentistry - even those that are routinely referred out by most general dentists - including implants, cosmetic, family, and oral conscious sedation. We are proud to offer such services to the locals of Birmingham! We have made a positive impact on our community for almost two decades… Google us and see for yourself. We truly are a different kind of dentistry.

The Scheduling Team is really called our "Patient Experience Team", because you are the first impression patients have of our office and you create the atmosphere and experience for them. This role is a multitasking position and not just a typical front desk job of answering phones. We make our patients feel welcome and safe from the moment they step foot through the door, giving office tours and gifts to all new patients and welcoming back our established patients. Our customer service sets our office apart, from the warmth and friendliness they hear over the phone, to their first visit with us. We are a task-oriented group of individuals that are here to serve our patients needs; from answering phone calls, checking voicemails, text messages, emails, etc. We use all our resources to keep our schedule full to support the office daily goals and track the productivity of our hygienists. We own the schedule and the experience of our patients.

You're the scheduling coordinator we are looking for if you are comfortable in a fast-paced environment, efficient, and timely. You love helping people with a smile on your face and bring positive energy. You appreciate your teammates and help to build trust and comprehension to our busy schedule.

We have one overarching requirement when it comes to joining our team: our Core Values need to resonate with you. If you’re nodding emphatically while reading them, you’ll probably really like it here, and we can’t wait to hear from you!

Core Value #1: Choose Joy

Core Value #2: Bring Positive Energy

Core Value #3: Work for the Greater Good

Core Value #4: Create Excellence in Small Things

Core Value #5: Be Generous to those Around You.

Core Value #6: Have a Grateful Heart

Benefits:

• 401(k)
• Free Dental insurance
• Employee discount
• Flexible schedule
• Health and Vision insurance
• Accruing PTO starting at 6 months
• Quarterly training events as a team to always be improving and growing

Starting Pay Rate: $17.50 plus monthly incentive

Schedule: Four days a week(one set off day). Hours are 7-5 Mon-Thurs and 7-4 on Fridays. Off day determined at time of hiring depending on which day is available.

Apply via Indeed or email our Recruiter, Jenni at jenni@goochdental.com

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Application Question(s):

• What is your reason for leaving your current place of employment?
• We pour a lot of additional training into our team members and therefore are always seeking candidates who want to put down roots and grow with us. Are you able to commit at least 2-3 years to this role if offered the position?

Work Location: In person