Senior Sales Associate/ Sales Associate

We are an exclusive, independent fine jewelry boutique located in the heart of Orchard Road. Catering to a premier clientele, specializing in exquisite statement pieces and bespoke creations. We are looking for an entrepreneurial relationship builder and storyteller. In our boutique, success is not driven by brand logos; it is driven by you. You will succeed here if you love independent clienteling, long-term relationship cultivation, and have a deep passion for fine jewelry craftsmanship.

Key Responsibilities

• Represent DEJADE as a brand ambassador, delivering refined, personalised service
• Actively build, maintain, and leverage your own personal VIP client book through private invitations, personalized previews, and thoughtful follow-ups (WhatsApp, private viewings).
• Work closely with clients and our design/craftsmanship team to facilitate custom-made, bespoke jewelry orders from initial concept to final delivery.
• As part of a boutique team, share ownership of daily boutique operations, including visual merchandising, inventory management, administrative tracking, and keeping the boutique pristine.
• Educate clients on gemstone quality, origin, and design intricacies, transforming transactions into unforgettable luxury experiences.

What We Are Looking For

• Minimum 2–5 years of sales experience specifically within an independent fine jewelry boutique, local luxury jeweler, or independent high-end fashion.
• Fluent in English and Mandarin.
• Demonstrated ability to independently nurture local customers and tourists with long sales cycles.
• Understanding of fine jewelry materials, precious stones, and diamonds.
• Polished presentation and exceptional interpersonal skills suited for Orchard Road’s discerning shoppers.

Who We’re Looking For

Senior Sales

• Experience in luxury jewellery, premium fashion, or high-end lifestyle brands
• Strong sales performance with leadership or supervisory experience
• Ability to manage team performance and store standards

Junior Sales

• Passion for luxury, fashion, and customer service
• Strong learning mindset and positive attitude
• Willingness to be trained and developed

What We Offer

• Annual Leaves
• Birthday Leave
• Work-life balance
• Medical
• Uniform Provided
• Commission
• Bonus
• Direct access to business owners and designers, offering unique learning opportunities in high-jewelry sourcing and design.

Working Hours

Our retail hours:

• 10:45am – 8:00pm
• Includes weekends and public holidays

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• Employee discount
• Health insurance
• Professional development

Work Location: In person